Terms of Service
Last updated: 11:42:21 EST 1/14/2025
1. LEGO® Rights Disclaimer
We do not own the rights to LEGO® or any LEGO® products. All designs and custom builds featured on this website are original creations. LEGO® does not endorse or authorize this website or its products.
2. Intellectual Property
All custom designs provided on this site are the creator's intellectual property. Unauthorized use of these designs in videos, photographs, or digital media is prohibited unless the creator grants written permission.
3. Shipping and Handling
**We are not shipping any items to Ukraine or Russia due to the conflict in Ukraine**
Orders are typically processed within one to three weeks. This is due to the use of third-party suppliers and our quality check process.
We usually use two carriers, USPS and UPS, depending on which is best for the delivery location. The current shipping methods available are standard shipping and Priority Mail (Priority Mail is available for U.S. orders only). More methods are in the works.
For U.S. orders, if you have not received a "shipped" email within one month of ordering, please contact us via the Contact page.
Delivery may take longer for international orders (Canada, Australia, Europe). Please don't hesitate to contact us with any questions.
Orders placed on Fridays after 12:00 PM EST will be processed the following Monday at 9:00 AM EST.
4. Instructions
Instructions are included free with the purchase of any MOC and will be emailed to you once your order has been shipped. Please check your spam/junk email folder if you do not see the email in your inbox.
5. Parts and Pricing
All parts used are LEGO® brand. We do not use off-brand parts.
Prices for bricks are subject to change due to fluctuations in cost.
A 7% sales tax is applied to all purchases made from the U.S.
Payment processing may take up to one week.
6. Damaged or Missing Parts
If parts arrive broken or missing, please refer to the part list included in the final pages of the instructions. Submit a contact form with the part number and quantity of the affected parts. We will send replacements at no additional cost.
7. Refunds Policy
We strive to ensure you are satisfied with your purchase. Please review the following refund guidelines:
Physical Products: Buyers are eligible for a refund within 24 hours of purchase. After this period, refunds will not be issued.
Digital Products: Refunds are not available for digital downloadable instructions.
If you have any questions or concerns about refunds, don't hesitate to get in touch with us via the Contact page.
8. Privacy Policy
We value your privacy and will not use your email for unsolicited communication. We use your email solely to:
Provide details about your order.
Notify you of replacement parts (if applicable).
Request feedback on your purchase.
If we need to contact you for things such as informing you of delays, order information, or shipping information, email will be the primary medium. Please reply to any of these extra emails within 24 hours if possible. This just lets us know that you have seen and read the email. If no reply is given within that 24-hour period, a text message will also be sent. Just so you know, your address is retained only for sending replacement parts if necessary.
We require a phone number at checkout just in case of an email typo and/or no reply is given within the 24-hour period, as mentioned above. This is so we can contact you to get you tracking data for a shipment and instruction files.
If you have any questions about our Privacy Policy, please don't hesitate to contact us via the Contact page. We will get back to you as soon as possible.
